Olee

Introducing Oleon Chat

Where Every Conversation Becomes a Customer Success Story

AI-Powered Chat Agents for Your Business

Manage customer conversations intelligently with AI agents that understand, engage, and deliver exceptional experiences across any industry.

Cost Efficiency
How can I reduce customer support costs?
Support
What's the best way to handle 24/7 customer inquiries?
Performance
How do I improve customer response times?
AI Capability
Can AI really understand my customers?
Growth
How to scale customer service without hiring?
Cost Efficiency
How can I reduce customer support costs?
Support
What's the best way to handle 24/7 customer inquiries?
Performance
How do I improve customer response times?
AI Capability
Can AI really understand my customers?
Growth
How to scale customer service without hiring?
Cost Efficiency
How can I reduce customer support costs?
Support
What's the best way to handle 24/7 customer inquiries?
Performance
How do I improve customer response times?
AI Capability
Can AI really understand my customers?
Growth
How to scale customer service without hiring?
Cost Efficiency
How can I reduce customer support costs?
Support
What's the best way to handle 24/7 customer inquiries?
Performance
How do I improve customer response times?
AI Capability
Can AI really understand my customers?
Growth
How to scale customer service without hiring?
Cost Efficiency
How can I reduce customer support costs?
Support
What's the best way to handle 24/7 customer inquiries?
Performance
How do I improve customer response times?
AI Capability
Can AI really understand my customers?
Growth
How to scale customer service without hiring?
Cost Efficiency
How can I reduce customer support costs?
Support
What's the best way to handle 24/7 customer inquiries?
Performance
How do I improve customer response times?
AI Capability
Can AI really understand my customers?
Growth
How to scale customer service without hiring?
Conversion
What tools help convert chats into sales?
Analytics
How can I track customer satisfaction?
Business Value
What's the ROI of AI chat agents?
Integration
How to integrate chat across all channels?
AI Capability
Can AI agents handle complex queries?
Conversion
What tools help convert chats into sales?
Analytics
How can I track customer satisfaction?
Business Value
What's the ROI of AI chat agents?
Integration
How to integrate chat across all channels?
AI Capability
Can AI agents handle complex queries?
Conversion
What tools help convert chats into sales?
Analytics
How can I track customer satisfaction?
Business Value
What's the ROI of AI chat agents?
Integration
How to integrate chat across all channels?
AI Capability
Can AI agents handle complex queries?
Conversion
What tools help convert chats into sales?
Analytics
How can I track customer satisfaction?
Business Value
What's the ROI of AI chat agents?
Integration
How to integrate chat across all channels?
AI Capability
Can AI agents handle complex queries?
Conversion
What tools help convert chats into sales?
Analytics
How can I track customer satisfaction?
Business Value
What's the ROI of AI chat agents?
Integration
How to integrate chat across all channels?
AI Capability
Can AI agents handle complex queries?
Conversion
What tools help convert chats into sales?
Analytics
How can I track customer satisfaction?
Business Value
What's the ROI of AI chat agents?
Integration
How to integrate chat across all channels?
AI Capability
Can AI agents handle complex queries?
24/7 Instant Support

How can I help you today?

24/7 Instant Support, handles customer inquiries around the clock with lightning-fast responses. Train it on your business to answer questions and solve problems instantly.

Automate Repetitive Tasks

Let me look that up for you...

Automate Repetitive Tasks, takes care of routine requests in seconds, not hours. From data lookups to simple updates, get immediate answers while your team focuses on complex issues.

Provide Smart Recommendations

I found 3 options for you...

Provide Smart Recommendations, learns your business to guide customers instantly to the right solutions. Fast, personalized suggestions that improve satisfaction and outcomes 24/7.

Build Lasting Relationships

Based on your history...

Build Lasting Relationships, remembers every interaction and responds immediately with personalized experiences. Each conversation builds on the last, creating genuine connections.

Smarter Conversations.

Greater Resolutions.

Oleon Chat delivers real-time, human-level conversations across voice and chat. It automates routine tasks, resolves issues instantly, and returns precise, context aware answers grounded in your data, tailored to your workflows, and engineered to scale with enterprise-grade reliability.

98%
Customer Satisfaction
<5s
Avg Response Time
24/7
Always Available

Put Enterprise AI to Work Across Your Business operations

The world’s leading companies are using AI to make faster decisions, personalize experiences, and automate the repetitive. Olee AI helps your business do the same combining language, vision, analytics, and automation into one intelligent ecosystem.

Hi there, welcome to Olee AI. How can I help you?

මට ඔබේ නිෂ්පාදන ගැන විස්තර දැනගන්න පුළුවන්ද?

ඇත්තෙන්ම! අපි ව්‍යාපාර සඳහා AI විසඳුම් සපයන්නෙමු. ඔබට කුමන ක්ෂේත්‍රයක් ගැන විශේෂයෙන් දැනගන්න අවශ්‍යද?

விலை விவரங்களை தமிழில் பெற முடியுமா?

நிச்சயமாக! எங்கள் விலை நிர்ணயம் உங்கள் தேவைகளை அடிப்படையாகக் கொண்டது. நான் விவரங்களை அனுப்புகிறேன்.

Multilingual conversations powered by ACCT

Speak your customers' language

Understands Sinhala, English, Tamil, and can be extended to additional languages. Built on ACCT, our in-house framework for sophisticated conversational AI.
  • Native support for Sinhala, English, and Tamil
  • Custom language support available on request
  • Powered by ACCT framework for intelligent responses
API Integration

Connect with your existing systems seamlessly

Real-time data synchronization and workflow automation

1

Configure REST API

Set up secure API endpoints and authentication

2

Connect to Existing Systems

Link CRM, databases, and business tools

CRM

ERP

Database

3

Real-time Data Synchronization

Connect with your existing systems seamlessly

Plug and play integration

Integrate Oleon with your current tech stack effortlessly. Connect to CRMs, databases, and business tools through secure APIs for real-time data access.
  • REST API integration with existing systems
  • Real-time data synchronization
  • Custom workflow automation

End-to-end encryption for all conversations

AES-256 encryption

Secure data storage and transmission

Build on TLS 1.3 protocol

Compliance with data protection regulations

Built on SOC 2 Certified Infrastructure

Enterprise-grade defensive encryption

Your data, secured

Defensive encryption protects sensitive customer data at every touchpoint. Industry-standard security protocols ensure your information stays private.
  • End-to-end encryption for all conversations
  • Secure data storage and transmission
  • Compliance with data protection regulations

Voice (0:15)

Can you help me track my order?

Sure! Could you share your order number or receipt?

warranty_info.pdf

1.2 MB • 3 pages

What does my warranty cover?

I've analyzed your warranty document. Your warranty covers manufacturing defects for 2 years and includes free repairs. Extended coverage is available for accidental damage.

Understand any input: voice, images & documents

Multimodal AI capabilities

Process voice messages, images, PDFs, and document attachments seamlessly. Integrated with Oleon Voice for transcription and Oleon Vision for advanced OCR.
  • Voice transcription and understanding via Oleon Voice
  • Image recognition and visual analysis
  • OCR for PDFs, receipts, invoices, and documents via Oleon Vision
Deep Persona Analytics

User: "I need help finding a good air conditioner"

AI analyzes conversation and generates behavioral insights

1

Analyze Conversation

Intent: exploratory • Tone: informal • Urgency: low

2

Generate Persona Insights

Process behavioral patterns and preferences

topic_interest: { "air_conditioners": 0.8 }
3

Generating Recommendations

Deep Persona analytics and insights

Understand every customer

Daily analytics reports with advanced insights into user behavior, preferences, and engagement patterns. Make data-driven decisions with Deep Persona.
  • Daily user analytics and behavior reports
  • Smart follow-ups based on conversation context
  • Predictive insights for proactive support
Intent Detection

"I want to order 5 wireless headphones"

AI detects intent and triggers workflows automatically

1

Intent: Place Order

Extract: Wireless Headphones, Qty: 5

2

Trigger Order API

Connect to inventory system

POST /api/orders
3

Order Confirmed

#ORD-89234 • $499.95 • Confirmed

Custom action triggering based on user intent

Automate business workflows

Dynamically trigger backend actions based on what users say. Connect conversations directly to your business systems and automate workflows in real-time.
  • Intent-based API triggers (e.g., 'Place an order' → Order API)
  • Connect to warranty systems, payment gateways, and more
  • Fully customizable for your unique business workflows

Order #ORD-45782. This is urgent, can I talk to a real person?

Yes, please, I'll transfer you to a real person.

Sarah joined the conversation

Sarah - Support Agent

Live

Hi! I've reviewed your order #ORD-45782 and conversation history. I see you received a damaged item and need an urgent refund. Let me help you with that right away.

Live agent mode with seamless handoff

Human support when needed

Automatically transfer complex queries to human agents with full conversation history. Real-time collaboration between AI and humans for optimal support.
  • Seamless handoff when users request 'talk to a real person'
  • Full chat history transferred for smooth context
  • Real-time agent dashboard with AI-human collaboration

WhatsApp

Hi! Can I check my order status?

Instagram

Do you have this in blue?

Messenger

What are your store hours today?

All channels unified in one inbox

Support Team

Managing all your messages from WhatsApp, Instagram, and Messenger in one place. We're here to help!

Omnichannel support across all platforms

One platform, every channel

Connect WhatsApp, Instagram, Messenger, Web, and Telegram into one unified platform. Manage all customer conversations from a single interface.
  • Unified inbox: WhatsApp, Instagram, Messenger, Web, Telegram
  • Consistent experience across all channels
  • Centralized conversation management

API: POST /messages/send

Order Confirmed

Push

Your order #12847 has been confirmed and is being prepared.

2 minutes ago

Out for Delivery

Push

Your package is on the way! Expected delivery: Today by 6 PM

1 minute ago

Delivered

Push

Package delivered successfully at your doorstep.

Just now

Send messages in real time from your current systems

Push notifications directly to customers

Use ECH to send messages to customers directly from your backend systems through our API. Deliver order updates, delivery notifications, payment confirmations, and automated alerts across all channels.
  • Push messages via REST API from any system
  • Send delivery notifications, order updates, and alerts
  • Automated notifications triggered by your business events

Every business is unique, so your Oleon will be too

Genuine conversations powered by enterprise Conversational AI

01

Share your vision

Schedule a call with us and tell us about your business needs.

02

Meet your Oleon

Within 10-14 working days, we'll deliver the first version of your custom Conversational AI.

03

Launch and scale

Once you're happy with your Oleon, our team will seamlessly integrate it across your channels like website, WhatsApp, instagram and more.

Frequently Asked Questions

Everything you need to know about Oleon Chat

Oleon Chat is an AI-powered conversational platform that transforms customer interactions into success stories. It uses advanced natural language processing to understand customer queries, provide instant responses, and seamlessly escalate complex issues to human agents when needed.

After your initial consultation call, we deliver the first version of your custom Conversational AI within 10-14 working days. Once you approve it, our team integrates it across your channels (website, WhatsApp, Instagram, etc.) seamlessly.

Oleon Chat supports multiple channels including your website, WhatsApp, Instagram, Facebook Messenger, and more. Our omnichannel approach ensures consistent customer experiences across all touchpoints.

Yes, Oleon Chat supports multilingual conversations, allowing you to serve customers in their preferred language. The AI can detect and respond in multiple languages automatically.

Absolutely. We implement enterprise-grade security measures including end-to-end encryption, secure data storage, and compliance with industry standards like GDPR and CCPA. Your customer data privacy is our top priority.

Oleon Chat seamlessly integrates with your existing CRM, helpdesk, and business tools through APIs and webhooks. We provide comprehensive integration support to ensure smooth data flow across your tech stack.

When Oleon encounters complex queries beyond its scope, it intelligently escalates the conversation to human agents with full context. This ensures customers always receive accurate assistance without repeating themselves.

Yes, every Oleon is tailored to your business. You can customize the personality, tone, branding, conversation flows, and responses to match your unique business needs and brand voice.

Oleon provides comprehensive analytics including response times, customer satisfaction scores, conversation volume, resolution rates, and more. Real-time dashboards help you track performance and identify improvement opportunities.

We provide ongoing support including training, optimization, updates, and dedicated account management. Our team works with you to continuously improve your Oleon based on performance data and customer feedback.

Let's connect

Let’s transform the future of AI together

world map